The math
- One signed matter runs $3,000–$5,000+ in fees — PI matters far more — and firms pay $150–$450 for a single legal lead (law-firm missed-call numbers).
- 85% of callers who reach voicemail never call back (Aira) — and legal callers comparison-shop: the next name in the search results gets them.
- The structural part: court, consults, and depositions happen during business hours — the same hours intake calls come.
"One intake call that rings into voicemail while you're in court can be a five-figure matter signing with the firm that answered."
How she handles your calls
A new matter calls while you're in court → matter type, urgency, conflict-check names, and how they found you — captured every time, consult booked into real calendar slots. An existing client → callback slot logged, case substance never discussed. A court date this week, an arrest, a statute deadline → urgent attorney alert, immediately. Anyone who asks for a person → instant transfer.
The boundary is the feature: no legal advice, ever, in any phrasing — "that's exactly what the consultation is for." Asked directly, she states plainly that speaking with intake creates no attorney-client relationship. No case-outcome opinions, no fee quotes. Your bar rules are the design constraint, not an afterthought.
Quick answers
"Do I have a case?" Never answered — always deflected to the consultation, with a booking offer in the same breath.
"What do you charge?" "Fees are set by the attorney at the consultation — I can book you in." She never quotes or negotiates fees.
"My court date is this week." Urgent path, now: captured and flagged straight to the attorney.